Conditions of Sale

Conditions of Sale

Completing the purchase process of alexoo.it the customer declares to have read and accepted the following conditions of sale
which concern the different phases of the transaction before and after it takes place.
 
Privacy:
Please note that the Legislative Decree no. 196/2003 (Code regarding the protection of personal data) provides that the processing of personal data will be respect for human rights, fundamental freedoms and dignity of individuals, with particular reference to privacy and personal identity. We will treat the data provided with lawfully and with full protection of the rights of those concerned and in particular their privacy.
Under Article 13 of the above mentioned law, we inform you that the processing of the data (which will take place by computer) has the aim to execute the contract. Where necessary to the execution of the contract we will send the data to the shipping company in charge as well as to other companies that will take care of phases of the sales process and shipment of products. The provision of data is required as necessary in order to execute the contract of sale.
We also inform you that, in the event that consent is lent in this regard, the data can also be processed in order to provide information on Nostr epromozioni: initiatives, events, promotional discounts and product launches.
In any case we will not use the information in our possession for purposes other than those mentioned above nor to any outside organization.
In relation to the processing of data you can exercise with the competent authorities the rights provided by. 7 Leg. 196/2003.
The owner of the data processing is Alessia footwear
Please note, for your security that payment by credit card, is made at PayPal (Europe) S.à r.l.
We will not know the details of your credit card. The website of PayPal (Europe) S.à r.l. through which the transaction occurs responding to SSL security standards and data transmission of your credit card is the responsibility of PayPal (Europe) S.à r.l.

Information on article 13 of Legislative Decree no. 196/2003 (Code regarding the protection of personal data)

 
 
Safety and responsibility:
Confirming the purchase the customer will enter into a contract proposal in accordance with Article 1326 and 1329 of the Italian Civil Code.
so by accepting all the clauses in the present conditions of sale.
Alexoo.it disclaims any liability in the event the purchased products are not available in stock, but at the same time you will communicate by email or telephone any problem of this kind.
in such cases the customer can choose whether to change the order or obtain a refund will be made within 10 days of the transfer of bank data.
Alexoo.it also agrees to put on the site photos of the same products in the warehouse, but assumes no responsibility with regard to possible changes due to the photographic processing or display settings.
 
Shipment:
Shipping is free for orders over 50 (fifty) €, for orders with total less than this amount will apply a flat rate of 6,90 € for the entire order. The Shipping is done always by courier, alexoo reserves the right to ship by express post service
If the destination is a smaller island or disadvantaged locations. No conrattuali conditions in the delivery time. alexoo disclaims any responsibility concerning the timing of delivery responsibility for both direct and indirect.
the customer at the time of delivery is required to check the integrity of the package delivered. in case of damaged or tampered package, immediately challenge to the courier the incident and put together with the signature on the delivery note with the words "damaged package, I accept with reservation."
if so tell us as soon as possible what had happened.
 
*** WARNING *** For orders placed after 13:00 on 12.17.2014 does not ensure delivery by Christmas.

And changes made:
According to Article 5 D lgs 185/1999 concerning distance sales, the customer has the right to make the products ordered within 10 days after delivery of goods, in these 10 days you add a further 5 days offered by the same alexoo.it for a total of 15 days to be able to make a return or an exchange if it has been previously engaged in a change within the same same to order the timing down to 10 days.
Returned products must be returned at the expense of the purchaser and in a perfect state of preservation, it is about the product itself and is about possible accessories including packaging or product case. so as to allow to re-sell the same.
The packaging must be prepared in a manner suited to the transport of the same, with the same received packaging or alternatively with a similar packing strength so that the package falls in stock in perfect condizioni.siete requested not to affix adhesive tape over the box but the shoes you pack it always will not accept returns of products shipped without packaging or with tape stuck directly on the shoe box without a layer of protection.
if it were missing the respect of at least one of the above points alexoo.it reserves the right to refuse any return.
To promote "5 dresses at 50 €" not be returned for refund. It may be required to change the size or model as long as they belong to the same category as the Feast your wardrobe.
 
Claims Management:
For any claim, contact us via email at servizioclienti@alexoo.it or by phone at 081 8721860, we will be ready whenever possible to resolve the problems encountered.
Alexoo internally manages complaints regarding their clear responsibilities.
for damage of any kind to persons or property as a cause involving our products we disclaim any responsibility.
For problems involving products not solvable by alexoo same we will interact with the producers with whom we are intermediaries.
 
 
 
 
For any questions about specific or simple wordings regarding the general sales conditions invite customers who had doubts in
contact us by telephone or through our support email clients, we will be happy to provide further clarification on.